riders on a bus

LIFT Paratransit

LIFT is our shared-ride service for people who are unable to use regular buses and trains due to a disability or disabling health condition.

Introducing LIFT+, The Flexible Alternative to LIFT
Learn more and enroll

Book your trips online

Note: Not for customers receiving Hand-to-Hand service or whose trips are funded by the state.

New in-depth training series!

Sign in to CARES

video tutorial thumbnail

NEW: Watch CARES tutorial

LIFT rides can be booked no more than three days in advance of your desired trip date. You may still book a ride up to 5 p.m. the day before your trip. In addition to calling to reserve a trip, you may also use CARES, our online trip booking tool. To learn more about how to book your trip online, watch the CARES tutorial above or call LIFT customer service at 503-962-8000 option #2.

Background on LIFT

About LIFT Service

Information about when and where LIFT service is available, trip pick-up windows and the experience of using shared ride paratransit.

Accessibility on TriMet

Our stops, stations and vehicles have accessibility features that help make traveling easier for seniors and people with disabilities.

Phone Numbers, Complaints, Commendations, Questions

How to get in touch with us.

How to start riding

Becoming a Customer: The Eligibility Process

Eligibility categories and how to apply.

Making a Reservation and Managing Your Trips

How to book your trips online or by phone.

What to Expect on Your Trip

Tips for a successful ride.

Further Information

Fares and Hop Fastpass on LIFT

A list of valid fares and information about using Hop Fastpass on LIFT.

Policies, the ADA, and the Committee on Accessible Transportation

Policies, CAT and submitting a grievance.

LIFT Rider’s Guide
PDF

LIFT Rider’s Guide – Large Print
PDF

Guía del pasajero
PDF